Athena Coverage
At Athena, your digital security, privacy, and financial protection are our top priorities. We combine thoughtful information security policies with robust client coverage to ensure peace of mind as you partner with your Athena assistant.
What You Get with Athena Coverage
Layered Security Approach
Verified & Trusted Assistants
All assistants are full-time Athena employees who undergo background checks, identity verification, health certification, and fraud awareness training.
Secure Communication
All interactions occur on monitored platforms to protect against phishing and data interception.
Secure Authentication
Two-factor authentication (2FA) is used across all company systems and Athena Assistant-managed applications to ensure only authorized access.
Global Legal Enforcement
Athena has established legal entities in all operating countries, providing clear legal recourse. We can directly prosecute cases of theft, fraud, or data breaches in the jurisdiction where they occur, ensuring accountability.
Device & Data Protection
Athena-Issued Devices
Athena Assistants work exclusively on MacBook devices managed by Athena’s IT and InfoSec teams.
Mobile Device Management (MDM)
Devices are monitored via mobile device management software and can be remotely wiped to mitigate risks in case of loss or breach.
Strict Access Controls
Assistants only access the data required for their role. Access is routinely audited for compliance.
Proactive Threat Monitoring
Real-Time Monitoring
Athena’s systems constantly watch for suspicious activity and potential security breaches.
Dedicated Response Team
Our security operations team is always on call to resolve incidents.
Client Alerts
If phishing or other malicious activity is detected, we notify you promptly with steps to mitigate risk.
Confidentiality & Trust
Ironclad NDAs
All assistants sign strict non-disclosure agreements.
Privacy-First Handling
Access and use of client data is tightly controlled to ensure confidentiality.
InfoSec Guarantee
Athena Manages All Systems
We do not allow installation of third-party IT or security software on our devices. However, we support some client-required tools in the categories below.
If you require any of these, please let us know during your earliest conversations with our team:
VPNs & Virtual Infrastructure Access
Authentication Apps (e.g., Duo, Okta, Microsoft Authenticator)
Client-Specific Tools (e.g., industry-specific apps)
Compliance Support
Athena can provide policies, logs, and documentation to help you meet internal compliance needs.
While we don’t support automatic compliance agents (e.g., Drata) on our systems, we are happy to collaborate with you to meet audit and regulatory standards.
Regulatory agreements (e.g., BAAs) can be reviewed and entered into when required, upon approval.
Financial Protection
Cybercrime and Phishing Protection
Athena’s comprehensive policy protects clients from financial loss and reputational harm due to fraud or phishing involving an assistant. Our insurance policy includes coverage for common payment card penalties incurred from these incidents.
Swift Resolution and Expert Response
Our internal and insurance teams are on-call to investigate and remediate any issue quickly.
Need-to-Knows
To ensure a smooth start and seamless integration with your systems and security protocols, we’ll gather key details during onboarding.
Industry & Regulatory Requirements
Does your company have any compliance standards (e.g., HIPAA, SOC 2) that must be supported?
Access Needs
Will your assistant need internal network access, or just email and SaaS tools?
Preferred Hardware
Do you have any system non-negotiables (Mac/Windows, proprietary devices)? All of our assistants are provided Athena MacBooks so we’re able to ensure your safety.
Authentication Tools
Will your systems require hardware or software-based authentication (e.g., YubiKey, Duo)?
Compliance Tools
Does your team use compliance platforms like Drata?
Team Collaboration
Do you have an internal IT or security team we will need to coordinate with?
This information is critical to ensure we’re set up to support you. If you have questions, e-mail us at getstarted@athena.com
Always-On Protection, No Extra Cost
Athena’s Client Coverage and InfoSec standards are automatically included for every client. No add-ons, no hidden fees—just peace of mind from day one.
Your Security. Our Responsibility.
From remotely managed devices and proactive threat monitoring to enterprise-grade compliance support and financial protection, Athena is your trusted partner in secure executive support.