“As a Governor of Kansas, I was fortunate to have an amazing personal team supporting me. When I reentered private life, I was lucky to find Athena. My Athena EA is talented, discreet, and an amazing value.”
Jeff Colyer
Former Governor of Kansas
Benefits
What can an Athena Medical Assistant do?
On day one, your virtual medical assistant will be ready to start learning your appointments, email, phone and other administrative tasks.
Medical scribe services
Document patient encounters in real-time, allowing healthcare providers to focus on patient care while maintaining accurate records.
Manage medication refills
Efficiently handle prescription refill requests, ensuring timely processing and communication with both patients and pharmacies.
Book travel arrangements
Handle every detail of your travel, from booking flights and hotels to arranging transportation.
Answering phones and managing calls
All aspects of your travel, from booking flights and hotels to arranging transportation, are handled to ensure seamless and stress-free trips.
Insurance verification
Verify patient insurance details before appointments, minimizing delays and ensuring smoother billing and claims processes.
Managing medical records
Organize, update, and maintain electronic health records (EHR), ensuring they are accurate, secure, and compliant with regulations.
Responding to patients’ routine questions
Address common patient inquiries, providing clear, timely information about procedures, appointments, and general health guidance.
Appointment scheduling and management
Schedule and confirm patient appointments, manage cancellations or rescheduling, and send appointment reminders to reduce no-shows and keep the schedule full.
"I recently hired an EA. Her name is Ida. For years I was hesitant to hire help, unsure of what to offload. Tbh, I was lacking creativity. Over the last few months Ida's helped me with a ton of personal and work projects."
Ryan Hoover
Founder of Product Hunt
"Athena is a huge network of EAs that we work with to scale our time. And they’re very much a force multiplier in how we can continue to be more productive."
Sam Corcos
CEO of Levels
"Athena is a super fantastic remote EA service, for just $10-$15/hr! I use it myself -- highly recommended."
Tracy Chou
CEO of Block Party
Why Athena
The Athena Difference
We hire less than 1% of of the virtual healthcare assistants we interview
Athena admits only the top 1% of assistant applicants. That’s more exclusive than Harvard.
Athena’s Training Academy means your assistant is constantly upskilling
HIPAA Compliant EMR Training EHR Training
AI Powered Assistants
More than 50% of Athena Assistants utilize AI tools on a weekly basis, and all of our assistants use AI every month. These tools include ChatGPT, HumanLoop, Zapier, FirefliesAI, OtterAI, and more.
Athena creates AI-powered applications that act as an “assistant for our assistants,” dramatically boosting their productivity and efficiency. These apps help assistants by pre-drafting emails in your style and proactively recommending tasks to delegate based on your existing workflows.
How it works
Here’s How Athena Works
Discovery
Meet with one of our delegation coaches to help us understand your needs and develop your personalized user manual.
Talent matching
We rigorously test, interview, and train thousands of assistants, selecting a top 1% medical assistant who is perfectly matched to your unique requirements—no interviewing on your part required.
Training
Your medical assistant is equipped with the standard operating procedures used by health practices and are ready to contribute day one.